FAQs
Common questions, answered
If you can't find what you need here, get in touch and we'll answer it directly.
What is PAS-128 and do I need it?
PAS-128 is the UK specification for underground utility surveys. It sets out four quality levels, from desktop record searches through to physical verification on site, so everyone involved in a project has a shared, reliable standard to work to. Most planning authorities, contractors and designers will expect a PAS-128 survey, or something close to it, before work starts near buried services.
How long does a utility survey take?
It depends on the size and complexity of the site. A small residential plot might take half a day, while a large industrial or hospital site can take several weeks. We'll give you a realistic timescale as part of your quotation, and we keep you updated if anything on site changes that estimate.
Do you provide same-day quotes?
Yes. We offer a same-day response to every quotation request, whatever the size of the project.
What areas do you cover?
We're based in Rugby and work nationwide across the UK. See our areas covered page for details on the regions we work in most often.
What formats do you deliver surveys in?
Most surveys are delivered in AutoCAD DWG format, with PDF, DXF or Revit available depending on the service and what your design team needs.
Can you detect plastic and other non-metallic pipes?
Yes. Electromagnetic detection alone can miss non-metallic services such as plastic pipe and fibre optic cable, which is why we combine it with ground penetrating radar (GPR) as standard on utility mapping and PAS-128 surveys.
Do I need a topographical survey as well as a utility survey?
They cover different things. A utility survey maps what's underground; a topographical survey records ground levels, boundaries and above-ground features. Many projects need both, and we're happy to advise on what your specific site and planning application will require.
How far in advance should I book a survey?
As soon as you have a site address and a rough idea of scope, get in touch. We can often turn around smaller surveys quickly, but booking early gives us the best chance of fitting around your programme, particularly for larger or multi-visit projects.