Legal
Privacy Policy
Introduction
Amber Utilities Limited ('we', 'us', 'our') is committed to protecting the privacy of everyone who uses our services or visits our website. This policy explains what personal data we collect, how we use it, and the rights you have over it.
Personal data we collect directly from you
We collect information you give us directly, such as your name, email address, telephone number and site address, when you request a quote, make an enquiry or otherwise contact us.
Other sources of personal data
We may also receive personal data from third parties acting on your behalf, such as a contractor or agent submitting an enquiry for a site you are responsible for.
Who has access to your personal data?
Access is limited to Amber Utilities staff who need it to deliver our services, and to trusted third-party providers who support our operations, such as IT and hosting providers, under appropriate confidentiality terms.
Security and safeguards
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
Retention period for personal data
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to meet our legal and regulatory obligations.
Identity of the data controller
Amber Utilities Limited, Suite 1, Ground Floor, McGowan House, 66C Somers Road, Rugby, CV22 7DH, company number 10140916, is the data controller for the purposes of this policy.
Your rights
You have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain types of processing. Contact us using the details below to exercise any of these rights.
Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be published on this page with a revised effective date.
Contacting us
If you have any questions about this policy or how we handle your data, please contact us at info@amberutilities.co.uk or 01788 312360.